Customer service is our top priority at Cyclessite. We work overtime to process the product as quickly as possible, but there still exist some experiences you may encounter that are completely out of our control and are caused by new policies being implemented within domestic delivery companies.
Processing and shipping
We make all our efforts to ship orders in 3-7 days. Orders purchased on weekends or holidays will be processed in the following business day, and you will receive a shipping confirmation email as soon as the order is dispatched. Please note, the delivery company usually needs about 24-48 hours to update the shipping information in their systems.
The cost for standard shipping is $5.99 USD, free shipping will be applied when a total cost is equal to $60 USD.
Most shipments arrive in 7-14 days, actual delivery time can vary depending on your states. If you don’t receive your package in 20 days, or your tracking information stop updating in 7 days, please contact us through firstname.lastname@example.org.